At TubeHelper, we are committed to transparency and fair billing. This policy explains when refunds may or may not apply for services purchased through TubeHelper.in.
This Refund Policy applies to all TubeHelper services, including performance marketing, e-commerce growth support, store setup/automation support, strategy consultation, and related digital service plans.
TubeHelper provides digital and consulting services that involve planning, research, campaign setup, optimization, and execution time. Because these are effort-based services, refunds are limited and subject to the terms below.
Once service delivery has begun, payments already made for completed work are non-refundable.
Budgets paid to third-party platforms (such as Meta, Google, YouTube, Shopify apps, or other tools) are not controlled by TubeHelper and are non-refundable through us. Any refund for platform/media charges must be requested directly from the relevant provider.
You may cancel future services by giving written notice before your next billing cycle. Cancellation stops upcoming billing only and does not reverse charges for the current/previous cycle or work already delivered.
A refund may be reviewed only in limited situations such as:
Approved refunds, if any, are processed to the original payment method within 7-14 business days.
Marketing and e-commerce results depend on multiple external factors, including market conditions, competition, pricing, product quality, ad budget, and customer behavior. Therefore, TubeHelper does not provide refunds solely due to unmet expected business outcomes.
If you face any billing concern, contact us first for resolution. Unjustified chargebacks may lead to service suspension or termination and may be contested with supporting service records.
To request a refund review, email us with the subject line "Refund Request" and include:
We usually respond within 5-7 business days.
Email: contact@tubehelper.in
Phone: +91 9897165137
Address: A-83, First Floor, Sector 63, Noida
Nearest metro station is Sector 62
TubeHelper may revise this Refund Policy at any time. Updated versions will be posted on this page.